Global Technical Support

Clumio is committed to the success of our customers and partners.
Our team of highly trained support engineers have diverse subject matter expertise in:
  • Cloud
  • Network Security
  • Storage
  • Data Protection
  • Virtualization
  • Software Development
Clumio offers two tiers of support with a Premium Support offering available for customers who require 24 x 7 x 365 coverage.
Best in Class Global Technical Support
  • Subject matter expertise Our team of highly trained engineers have diverse subject matter expertise in cloud and network security, storage, data protection, virtualization, and software development.
  • Proactive, real-time monitoring services In addition to traditional break-fix models of support, we deliver proactive, real-time monitoring services to ensure the stability and effectiveness of your Clumio deployment.
  • Over-the-air product upgrades With Clumio, all software updates and issues are fixed over the air, so that you can rest easy. No more maintenance windows, planned downtime, or painful product upgrades.

Customer Testimonials

We take pride in exceeding customer expectations.
    Patrick B
    "Simple and excellent solution for data protection challenges with fantastic people supporting it!"
    The simplicity of implementation along with the support staff around the solution made the rollout quick and easy.
    Joe A
    "Clumio: The Backup Headache Medicine"
    If issues happen in my backup, I get an email from a live person in their support team before I have even had a chance to wrap my head around the automated support email.
    David G
    "So easy and works really well."
    Many times I call other companies for support and I know more about their product than they do. That is not the case with Clumio. These guys are very professional and always get the job done.
Support Portal
Access the Clumio Help Center
Contact Us
Give us a call
US Toll-Free: +1 (855) 596-3391

Send us an email
You can send requests directly to Clumio’s Support Team via email at [email protected]