Support

Clumio provides customers and partners with best in class global technical support.

Our team of highly trained engineers have diverse subject matter expertise in cloud and network security, storage, data protection, virtualization, and software development. In addition to traditional break-fix models of enterprise support, our team of support engineers deliver proactive, real-time monitoring services to help ensure the stability and effectiveness of your Clumio deployment.

Clumio offers two tiers of support, with a Premium Support offering available for customers who require 24 x 7 x 365 coverage.

How to Contact Support

Access the Clumio Help Center

Give us a Call

US Toll-Free: +1 (855) 596-3391

Send us an email

You can send requests directly to Clumio’s Support Team via email at [email protected]. Please provide the following information as part of your email:

  1. Description of issue
  2. Contact details
  3. Reference to relevant existing support tickets, if applicable
paper airplane icon