Welcome to our Privacy Policy

Your privacy is critically important to us.

It is Clumio’s policy to respect your privacy regarding any information we may collect while operating our website at clumio.com (the “Website”) operated by Clumio, Inc. (hereinafter, “us” or “we”). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms of Use posted on our Website here, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

Website Visitors

Like most website operators, Clumio collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Clumio’s purpose in collecting non-personally identifying information is to better understand how Clumio’s visitors use its Website. From time to time, Clumio may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its Website.

Clumio also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on http://clumio.com blog posts. Clumio only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Gathering of Personally-Identifying Information

Certain visitors to Clumio’s Websites choose to interact with Clumio in ways that require Clumio to gather personally-identifying information. The amount and type of information that Clumio gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at http://clumio.com to provide a username and email address.

Sharing Your Personally-Identifying Information

Clumio may share your personal information with third parties for the purposes of operating our business, delivering, improving, and customizing our Solutions, sending marketing and other communications related to our business, and for other legitimate purposes permitted by applicable law or otherwise with your consent.

Clumio may share personal information in the following ways:

  • Within Clumio for purposes of data processing or storage.
  • With Clumio’s business partners or vendors, so that they may share information with you about their products or services. To opt-out of Clumio’s sharing with third parties for their marketing purposes, please contact us via unsubscribe form.
  • With business partners, service vendors, authorized third-party agents, or contractors to provide a requested Solution, service or transaction. Examples include, but are not limited to: processing of orders and credit card transactions, hosting websites, hosting seminar registration, assisting with sales-related efforts or post-sales support, and providing customer support.
  • In connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or to another company.
  • In response to a request for information by a competent authority if we believe disclosure is in accordance with or is otherwise required by, any applicable law, regulation or legal process.
  • With law enforcement officials, government authorities, or other third parties as necessary to comply with legal process or meet national security requirements; protect the rights, property, or safety of Clumio, it’s business partners, you, or others; or as otherwise required by applicable law.
  • In aggregated and/or anonymized form which cannot reasonably be used to identify you.
  • If we otherwise notify you and you consent to the sharing.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Retention of Personally-Identifying Information

We will only retain your personal information for as long as necessary to fulfill the purposes for which it was collected. We will retain and use your personal information as necessary to comply with our business requirements, legal, accounting or reporting obligations, resolve disputes, protect our assets, and enforce our agreements.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Links To External Sites

Our Service may contain links to external sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites, products or services.

Protection of Certain Personally-Identifying Information

Clumio discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Clumio’s behalf or to provide services available at Clumio’s Website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Clumio’s Website, you consent to the transfer of such information to them. Clumio will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Clumio discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Clumio believes in good faith that disclosure is reasonably necessary to protect the property or rights of Clumio, third parties or the public at large.

If you are a registered user of http://www.clumio.com and have supplied your email address, Clumio may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Clumio and our products. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Clumio takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Aggregated Statistics

Clumio may collect statistics about the behavior of visitors to its Website. Clumio may display this information publicly or provide it to others. However, Clumio does not disclose your personally-identifying information.


To enrich and perfect your online experience, Clumio uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Clumio uses cookies to help Clumio identify and track visitors, their usage of clumio.com, and their Website access preferences. Clumio visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Clumio’s Websites, with the drawback that certain features of Clumio’s Websites may not function properly without the aid of cookies.

By continuing to navigate our Website without changing your cookie settings, you hereby acknowledge and agree to Clumio’s use of cookies.

Children’s Privacy

Clumio encourages parents and guardians to take an active role in their children’s online activities. Clumio does not knowingly collect personal information from children without appropriate parental or guardian consent. If you believe that we may have collected personal information from someone under the applicable age of consent in your country without proper consent, please let us know by emailing [email protected], and we will take appropriate measures to investigate and address the issue promptly.

Your California Privacy Rights

Residents of the State of California, under California Civil Code § 1798.83, have the right to request, from companies conducting business in California, a list of all third parties to which the company has disclosed personal information during the preceding year for direct marketing purposes. Alternatively, the law provides that if the company has a privacy policy that gives either an opt-out or opt-in choice for use of your personal information by third parties (such as advertisers) for marketing purposes, the company may instead provide you with information on how to exercise your disclosure choice options.

Clumio qualifies for the alternative option. We have a comprehensive privacy statement, and provide you with details on how you may either opt-out or opt-in to the use of your personal information by third parties for direct marketing purposes. Therefore, we are not required to maintain or disclose a list of the third parties that received your personal information for marketing purposes during the preceding year.

If you are a California resident and request information about how to exercise your third party disclosure choices, please email us your request at [email protected].

Do Not Track

Clumio tracks its customers over time and across third party websites to better understand and improve the usability, performance, and effectiveness of the website and to help tailor content or offers.

In addition, some third-party sites keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you. Third parties that have content embedded on Clumio Websites, such as a social feature, may set cookies on a user’s browser and/or obtain information about the fact that a web browser visited a specific Clumio Website from a certain IP address. Third parties cannot collect any other personally identifiable information from Clumio Websites unless you provide it to them directly. Clumio also uses remarketing services, including Google AdWords, discussed below, and other such services.

At this time Clumio does not respond to Do Not Track (DNT) signals.

Clumio.com uses Google AdWords and other services for remarketing

Clumio.com uses remarketing services to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page, a site in the Google Display Network, or another third-party site. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits. Of course, any data collected will be used in accordance with our own privacy policy and the third-party provider’s policy, such as Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page. If you want you can opt-out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Your EU Privacy Rights

If you are visiting the Website from the EU or where applicable EU data protection laws so provide, you may exercise the following rights regarding your personal data:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any personal data you believe is inaccurate. You also have the right to request that information you believe is incomplete be completed.

The right to erasure – You have the right to request erasure of your personal data, under certain conditions.

The right to restrict processing – You have the right to request the processing of your personal data be restricted, under certain conditions.

The right to object to processing – You have the right to object to the processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that collected data be transferred to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at through the email, phone or physical address listed below.

Contact Information

If you have any questions or complaints about this Privacy Policy, please contact us via email to [email protected] or by telephone to (844) 425-8646.

CLUMIO is located at:

4555 Great America Parkway, Suite 101
Santa Clara, CA 95054

Privacy Policy Changes

This Privacy Policy was last revised effective September 18, 2019. Although most changes are likely to be minor, Clumio may change its Privacy Policy from time to time, and in Clumio’s sole discretion. Clumio encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

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